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Pohjois-Suomen aluehallintovirasto, Pohjois-Pohjanmaa, Finland
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Chinese Hotel Staff Coordinator
Rovaniemi, Manner-Suomi, Finland
€ 40.000 - 60.000
Yritys : 31.8.2024 20.59 Nordic Unique Travels is one of the main travel companies located in Rovaniemi, Finland. We specialize in tours in Lapland - in Finland, North Norway, and Sweden. At the moment we have more than 100 tours and holiday packages in the Arctic Circle. Lapl...Nordic Unique Travels is one of the main travel companies located in Rovaniemi, Finland. We specialize in tours in Lapland - in Finland, North Norway, and Sweden. At the moment we have more than 100 tours and holiday packages in the Arctic Circle. Lapland is a great winter destination offering unforgettable experiences. Because of its nature, northern lights, winter activities, unique cuisine and accommodation and of course Santa Claus, it is very popular among customers from all around the world.We are looking for a Chinese hotel staff coordinator to join our team in our new resort: Aito Igloo & Spa Resort, which will be one of the top luxury hotels and the most stunning getaway to discover the unique landscape of Lapland. We aim to deliver the best experience and privileged comfort to our customers as well as to value the sustainability of the planet.Headcount: 1- Duration of the agreement: We are looking for potential candidates interested in this position for a longer period, but it will start with a 6-month contract from August 2024 with possibilities to be extended.- Part-time position / Full time positionRequirements:-Bachelor's degree in hospitality, business administration, or a relevant field.-Have experience in running or managing a hotel from scratch.-Minimum of 3 years experience in hotel management or a similar role in China/Taiwan/Singapore/Malaysia.-Strong understanding of hotel management best practices and data entry software.-Outstanding interpersonal communication and customer service skills.-Exceptional leadership abilities with great attention to detail.-Fluent in English and Chinese.Basic Duties and Responsibilities:-Welcoming and registering guests once they arrive.-Overseeing personnel, including receptionists, kitchen staff, and office employees.-Monitoring employee performance and conducting regular evaluations to help improve customer service.-Collecting payments and maintaining records of budgets, funds, and expenses.-Resolving issues regarding hotel services, amenities, and policies.-Organizing activities and assigning responsibilities to employees to ensure productivity.-Creating and applying a marketing strategy to promote the hotel's services and amenities.-Coordinating with external parties, including suppliers, travel agencies, and conference planners.-Evaluating hotel performance and ensuring compliance with health and safety rules.-Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.-Build strategic marketing plans for the luxury hotel market.If you believe you are enthusiastic and have the expected skills, send your cover letter and CV in PDF files to our human resource team at [email protected]. (Please kindly add "Chinese Hotel Staff Coordinator" to the email title.)Please note that we will only contact the candidates whom we believe might be suitable for the position.Deadline of the application: 31.8.2024 englanti