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Are you passionate about helping people in need, as well as making a difference in everyday life?Falck Global Assistance helps travelers abroad. We assist both insurance companies and companies with holidaymakers, business travellers and expatriate employees. Our core competencies are medical assistance, travel assistance and claims handling, all o
Are you passionate about helping people in need, as well as making a difference in everyday life?Falck Global Assistance helps travelers abroad. We assist both insurance companies and companies with holidaymakers, business travellers and expatriate employees. Our core competencies are medical assistance, travel assistance and claims handling, all o
Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. We cherish our strong safety culture, never taking it for granted, and courageously and determinedly keep sustainability at the core of our everyday work. We find meaning in our purpose: to enrich lives by bridging the world, and our identity and s
Suomen Huoltopäivystys onkaikenkokoisten kiinteistöhuoltojen kumppani, joka hoitaa huoltopäivystyksen ja arjen hätätilanteet iltaisin, pyhinä ja viikonloppuina. Tarjoamme kaikki palvelut yhdestä numerosta.Käytännössä otamme vastaan päivystyspuhelut ja hoidamme niihin liittyvät tehtävät. Pystymme tarjoamaan usein apua myös puhelimitse, sillä puhelui
Digitalist Open Tech Latvia (a part of the Digitalist Group Plc.) is an IT company that embraces all technologies, but our heart beats for open tech. With a strong focus on collaboration and transparency, we deliver cutting-edge web & ecommerce solutions rooted in open tech principles.We focus on business value and customer experience, and have all
Job Overview:
We are seeking a talented and experienced Country Manager to join our online casino and sports betting company to oversee our operations in Finland. The successful candidate will be responsible for driving revenue growth and profitability while ensuring compliance with all relevant laws and regulations.
Responsibilities:
Develop and
Cyber Defence Officer, CDC lead page is loaded Cyber Defence Officer, CDC lead Apply locations Vantaa time type Full time posted on Posted 2 Days Ago job requisition id R244640 Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. We cherish our strong safety culture,
Haluatko työskennellä maailman upeimpien ja edistyksellisimpien risteilyalusten parissa? Tule osaksi yhtä maailman vahvinta laivanrakennustiimiä!Oletko sinä Koneistosuunnitteluosastomme uusi Technical Team Leader?Mitä tehtäviin kuuluu?Koneistosuunnitteluosaston vastuulla on tuottaa laivan teknisten pääjärjestelmien perussuunnitteluaineisto. Koneist
Job Source: Meyer Turku konserni
Team Manager for Falck Response Centers
, , Finland
€ 40.000 - 60.000
Are you passionate about helping people in need, as well as making a difference in everyday life?We are currently looking for an energetic and engaged Team Manager for our Response Center in Stockholm. This is a unique opportunity to join an organization who is compassionate and committed to making a difference to people´s lives by caring for their health, well-being and safety.We offer a challenging job in a dynamic team consisting of specialists, nurses and doctors. Falck Global Assistance's culture puts collaboration and flexibility first, and it is our wish to create a workplace with passionate employees, where it is nice to be and where the tasks you perform make sense.About the workAs a Team Manager in Falck Global Assistance you will be responsible for two teams of 15-20 Assistance Coordinators based in Stockholm and some remote locations. The mayor part of your work focuses on working close to your teams ensuring the day-to-day activities run smoothly. In a company where the customer comes first, your scope also englobes ensuring a high-quality delivery and an excellent customer experience and journey. You report to the Head of Local Operations for Sweden and Finland.Your primary tasks will be:Daily personnel management and staffing in a 24/7 businessDaily resource management and budget complianceEnsuring standard operating procedures and quality of work performed. Implementation of guidelines and instructionsProfessional handling of customer contactCoaching and feedback as well as competency development of employees ensuring high employee satisfactionPart of an 24/7 on-call schemePreparation and communication of strategies and business goals in collaboration with the rest of the local managementAbout youYou bring several years of operational experience within contact center/customer service industry, combined with management experience. Maybe you work today as a supervisor in a Larm Central or Service Center and are keen to move to another customer centered high-paced industry.We are looking for you who:Are a skilled and empathetic leader profile and possess a natural impactAre good at collaborating, both internally and externally with employees as well as customersFocus on quality and service throughout the whole value chainSees opportunities for improvement areas and can follow up on theseAre a skilled communicator of both strategic and operational messages and plansWork in a proactive and structured manner and are comfortable taking on greater responsibilityAre articulate in writing and speech, in Swedish and English. Finnish is an advantage. Are flexible in terms of working hours, which are planned in collaboration with your management ColleaguesYou recognize yourself in our Winning Behaviours- We are committed to care- We build trust- Together, we create more valueOtherThe role is based in Stockholm. Even though the work is flexible with a hybrid work model, you should be willing to spend 2-3 days a week at the office. During the approx. 2 months onboarding period you should be willing to spend full time onsiteAre you interested?Please submit your application by 24h March 2024. We hold interviews on an ongoing basis and the position might be filled prior to the end of the application date. Falck Global Assistance helps travelers abroad. We assist both insurance companies and companies with holidaymakers, business travellers and expatriate employees. Our core competencies are medical assistance, travel assistance and claims handling, all of which are services that are handled at our 24/7 emergency Response Centers around the world.